I specialize in using product design & product strategy to help innovative companies build great technology businesses.

 

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Collaboration

Introduced and facilitated brainstorming/sketch sessions utilizing design exercises that focused on rapid idea generation techniques

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Learning

Seeking to understand new technologies, trends and methodologies; then sharing that information with the rest of the team

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Documentation

Improved the process for delivering design documentation through clearer, better structured and more appealing design deliverable formatting

Enhanced networking capabilities for the world’s most widely used board management software

 

With over 50% of the Fortune 1000 using Diligent’s suite of tools to manage their corporate governance needs; we’re constantly searching for ways to provide additional insights and analytics to help organizations make better informed decisions. 

Our challenge was to seamlessly integrate Director Search as a product enhancement that focused on individual director networks, the people that they were connected to and a customized watchlist functionality.

 
My Role : My role was to clearly define the existing functionality of what was previously a standalone product, identify pain points; then provide recommendations and product design solutions that would introduce director networking as an enhancement to Diligent’s suite of tools.

My Role: My role was to clearly define the existing functionality of what was previously a standalone product, identify pain points; then provide recommendations and product design solutions that would introduce director networking as an enhancement to Diligent’s suite of tools.

Enhanced Search  capabilities helped board members to leverage their existing connections into new opportunities.

Enhanced Search capabilities helped board members to leverage their existing connections into new opportunities.

Boards Directory  provided an improved perspective for Board Members to network among a select group of peers with similar skillsets.

Boards Directory provided an improved perspective for Board Members to network among a select group of peers with similar skillsets.

Creating & coordinating the vision for secure collaborative workspaces for corporate teams

 

Diligent’s market leading board portal software provides intuitive functionality and industry-leading security for over 145,000 executive users worldwide. Diligent Teams was a product designed to make sure confidential board materials remained private.

Our challenge was to build a cloud-based collaborative workspace that combined team chat, task management, file sharing and real-time document collaboration. 

 
My role : My role as a Sr UX/UI Designer started with helping to define the problem our team was trying to solve. Facilitating brainstorming & sketch sessions was a way to evangelize design and provide an opportunity to get input, feedback and perspective on potential new features from a multi-disciplinary group within the organization.

My role: My role as a Sr UX/UI Designer started with helping to define the problem our team was trying to solve. Facilitating brainstorming & sketch sessions was a way to evangelize design and provide an opportunity to get input, feedback and perspective on potential new features from a multi-disciplinary group within the organization.

Design Pattern exploration  to document the pros and cons of utilizing similar design patterns to display content. This helped to prioritize enhancements to that would be a part of the post MVP product design backlog.

Design Pattern exploration to document the pros and cons of utilizing similar design patterns to display content. This helped to prioritize enhancements to that would be a part of the post MVP product design backlog.

Wireframes  were used to explore the complex functional requirements of the application before developing the look and feel provided through user interface design.

Wireframes were used to explore the complex functional requirements of the application before developing the look and feel provided through user interface design.

Presenting a branded, centralized and engaging experience for an online bank’s social media content

 

Our challenge was to provide a snapshot of the brand’s activities from every social channel. An effective solution would increase the visibility of the bank’s social media content while making it more convenient for visitors to find information on financial topics and products.

 
My role:  My role as a Sr Information Architect/Interaction Designer was to work within all areas of the design life cycle while collaborating with other user experience disciplines; as well as product owners, partners, and executives/management.

My role: My role as a Sr Information Architect/Interaction Designer was to work within all areas of the design life cycle while collaborating with other user experience disciplines; as well as product owners, partners, and executives/management.

Low fidelity wireframes  helped provide a basis to rapidly generate and discuss ideas in the early stages of the project.

Low fidelity wireframes helped provide a basis to rapidly generate and discuss ideas in the early stages of the project.

High fidelity mockups  and interactive prototypes were created, then tested in our internal usability lab. Direct feedback from customers was used to help validate ideas before being finalized.

High fidelity mockups and interactive prototypes were created, then tested in our internal usability lab. Direct feedback from customers was used to help validate ideas before being finalized.

Scheduling, Task Management & Patient Information display in an out-patient medical facility setting

 

McKesson Corporation is a healthcare services and information technology company ranked in the top 15 on the Fortune 500. They provide healthcare information technology for hospitals, physicians, homecare and payers; hospital and retail pharmacy automation; and services for manufacturers and payers designed to improve outcomes for patients. 

Our challenge was to create a new digital solution within the User Centered Design process; which helped us to develop an increased understanding of patient and administrator needs within an ambulatory (out-patient) healthcare setting.

 
My role:  An all-encompassing role that provided an opportunity to facilitate both in-house and remote usability sessions. This information helped our team to apply more user data to our design decision making process. The final result, a more user centric product that was built for customers; not just stakeholders.

My role: An all-encompassing role that provided an opportunity to facilitate both in-house and remote usability sessions. This information helped our team to apply more user data to our design decision making process. The final result, a more user centric product that was built for customers; not just stakeholders.

McKesson’s Ambulatory  (outpatient) Healthcare software suite focused on new patient registration and appointments, along with physician and healthcare provider scheduling.

McKesson’s Ambulatory (outpatient) Healthcare software suite focused on new patient registration and appointments, along with physician and healthcare provider scheduling.

The Dashboard display  was able to balance the daily schedule of a busy outpatient healthcare service provider with the various statuses of ongoing medical procedures.

The Dashboard display was able to balance the daily schedule of a busy outpatient healthcare service provider with the various statuses of ongoing medical procedures.